Privacy Policy

1. Introduction

Dobson Ranch Golf Club (“we,” “us,” or “our”) operates the website located at dobsonranchgolfclub.com and the associated services, including online tee time booking, driving range reservations, event registration, and newsletter communications (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services. Please read this policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Book a tee time or driving range bay reservation
• Register for events, tournaments, or leagues
• Subscribe to our newsletter or promotional emails
• Submit a contact form or inquiry
• Create an account on our website
• Make a purchase at our pro shop or food and beverage outlets

This information may include your name, email address, phone number, mailing address, date of birth, payment card details (processed securely through our third-party payment processor), and any other information you choose to provide.

2.2 Information Collected Automatically

When you access our website, we automatically collect certain information about your device and usage, including:

• IP address, browser type and version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and general location data (city/region)
• Cookies and similar tracking technologies (see Section 5 below)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm tee time bookings, driving range reservations, and event registrations
• To communicate with you about your reservations, purchases, and account
• To send promotional emails, newsletters, and special offers (you may opt out at any time)
• To process payments and prevent fraudulent transactions
• To improve our website, Services, and customer experience
• To respond to your inquiries and provide customer support
• To comply with legal obligations and enforce our terms
• To administer contests, promotions, and surveys

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, website hosting, and analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Booking Platforms: When you book a tee time or driving range reservation through third-party booking platforms integrated with our website, your reservation details are shared with those platforms to fulfill your booking.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us recognize returning visitors, remember preferences, and analyze website traffic.

• Essential Cookies: Required for the website to function properly, including session management and security.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content. We use services such as Google Analytics.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings. Disabling certain cookies may limit functionality of our website.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. All payment transactions are encrypted using SSL/TLS technology and processed through PCI DSS-compliant payment processors. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Booking and transaction records are retained for a minimum of seven (7) years for tax and accounting purposes. Newsletter subscribers' information is retained until you unsubscribe.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out:Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any promotional email or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to your request within 30 days.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take steps to delete such information. Junior golf programs and youth events may collect limited information from minors with verifiable parental consent.

10. Third-Party Links

Our website may contain links to third-party websites, including booking platforms, social media pages, and partner sites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. Your continued use of our Services after any changes constitutes acceptance of the updated policy.